A few things have changed - but you are still in our system
We switched our storefront to Shopify on July 21, 2019. Any purchases made prior to that date will not show up in your Shopify account. But, it's not a big deal because...
All Kazrog downloads are still fulfilled through SendOwl - which will tie any old and new purchases together under your email address (assuming you've consistently used the same one with us.)
To access your registered downloads:
- Log in to SendOwl here
- If you're not able to log in above (or even reset your forgotten password) - it's because your password was never created, so you'll need to recover your order on SendOwl here.
For orders placed on or after July 21, 2019 (if you created an optional Shopify user account with us) - the Shopify login area is useful for easy download access, as well as invoicing and reviewing your order(s):
If none of these links are working to get you into your account, contact us and we'll help you get your account sorted out. Thanks!